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Communication is an integral part of human activities. It is the interaction between two or more people. According to Oxford dictionary, communication is defined as "the activity or process of expressing ideas and feelings or of giving people information". That is to say, it involves the sharing ideas and information between one person and other people.
Communication has various forms. While many people think of its forms primarily as speaking and listening, communication is a more complicated process. Tooley and Dingle (2007) give a clearer classification. According to them, there are four main types that people used today, mainly: written, graphical, verbal and non-verbal. Each type can also be subdivided into smaller parts. For example, written may contain books, notes, letters...; graphical includes drawings, sketches, flow charts...; verbal can take the forms of dialogues, lectures...; non-verbal is about body language and sign language..etc (p.88-89).
Moreover, communication is a learned skill. To express themselves well and successfully, people must learn how to communicate. This is stated by Dimbledy and Burton (1998) in their book: "abilities such as talking and writing are not natural. They are taght by parents, friends and schools" (p.6). As a child, a person may learn to communicate by observing others' behaviors and then imitating them. When he or she grows, it is necessary to go to school where they are taught directly how to communicate because they can develop better communication skill which is useful for them.
